Skip to main content
© SenseING GmbH. All rights reserved.

Activate offline mode on the device

Offline mode permanently deactivates the radio communication of the träck until the mode is is changed again manually.

Quick Start Guide

1. query current mode

Press and hold the user button on the device for 3 seconds. If the LED flashes green, the device is in online mode. If the LED flashes red, the device is in offline mode.
= Online mode     = Offline mode

2. switch mode

The device can only be switched between online and offline mode using the following button sequence:

3 seconds Press and hold
5x short Press

After the fifth short press the LED changes from flashing to a green-blue steady light. To change the mode, the button can no longer be pressed.

3. confirmation

Two seconds after the change, the LED flashes red or green again. Green means green that the device has now switched to online mode and red that it is now in offline mode. is now in offline mode. Switching the mode is now complete.

Attention!

Before international shipping or transport by air, make sure that offline mode is activated to avoid radio interference.

Execution

Note before activating offline mode:
If you activate offline mode on the träck, the transmission mode of the device in the cloud is automatically set to “Buffered”. The following table provides an overview of the different operating modes. Please note that the desired measurement interval for offline mode must be set before the device is switched to offline mode.

The motion interrupt can be activated if required. This function generates and saves additional measuring points as soon as a movement with an acceleration above the configured limit value occurs.

Then check whether the device has accepted the changes by pressing the button on the device button on the device. The device will then send a success message (recognisable by the green light).
Mode Online Offline
Transmission Live Buffered Buffered
Transfer time Directly after measuring Every 4 hours when Gateway is nearby After deactivating the offline mode
Radio communication Active Active Deactivated
Intermediate storage No Yes Yes

Switch to offline/online mode

The träck - LoRa Tracker can only be switched between online and offline between online and offline mode.
  • Query the mode:
    Press and hold the user button on the Träck for 3 seconds to query the currently set operating mode. After pressing and holding for approx. 3 seconds, the Träck starts to flash either red or green. Green means that the Träck is currently in online mode and red means that it is currently in offline mode.
  • Switching the mode:
    To switch the device to the other mode, the button must be released after the long press and then pressed briefly five times within a few seconds.

    After the fifth short press, the LED changes from flashing to a green-blue steady light. To change the mode, the button must no longer be pressed.

    After approx. two seconds, the LED flashes red or green again. Green means that the device has now switched to online mode and red means that it is now in offline mode.

When switching to offline mode, the tracker sends a one-off message to the cloud. If this cannot be delivered due to a lack of gateway range, the tracker still switches to offline mode, which may not be displayed correctly in the cloud.